Dear Customer,

The purpose of this information is to provide you with important and timely details on the new licensing structure and pricing model that was recently announced by cPanel®.   If you have active cPanel® licenses purchased through us, please continue to read below as changes are required by you and or your customer(s).

Rebranding VPS and Dedicated License Types

cPanel® is evolving their packaging names to coincide with industry terms.  VPS is now Cloud and Dedicated is now Metal. The package name changes go into effect immediately.

Per Account Licensing Model

As announced in late June, cPanel® is adjusting its licensing model to be on a per-account basis. The new model allows you to purchase blocks of accounts (100, 150, 200, etc.) or you can auto-scale to add as many accounts as you would like without limitation and be invoiced for usage at the end of the billing period.  For clarity, the definition of an account is an account listed in cPanel® & WHM, not a domain name.  This licensing structure change goes into effect in September 2019.

Currently (and historically) we charge for the licence at cost price (e.g. we make no profit on it, sometimes even losing money).  The new licencing model that cPanel have rolled out makes this impossible for ValueVPS to absorb these extra costs.

The table attached shows the pricing increase (cost price!) which means that ALL cPanel costs are rising.  Any VPS or dedicated server that uses cPanel is going to see a monthly billing increase.

Some Real-World Examples

This pricing structure change may make it difficult for some clients to understand exactly what they will be paying each month, the following table should help.  If not, please do get in touch and we can give you an exact price.

Some Real-World Examples based on our OpenVZ Starter Plan

The table below gives a better indication of how prices are going to rise.  The ValueVPS Starter is our entry level VPS for cPanel (No longer available).  This VPS allowed unlimited accounts and was a set price regardless of the accounts/resources used.  Solo, Admin, Pro and Premier are the new cPanel fixed licence offerings.  Prices and licences are shown for comparison.

A VPS or dedicated server with 101 or more accounts is required to have a ‘Premier Bulk’ licence which costs £38.90 per month plus £0.20 for each account above the  100 included licences.  Eg.  A cPanel licence for a VPS or dedicated server with 148 accounts is going to cost £48.50 on top of the cost of the VPS or dedicated server. (Licence=£38.90, Extra accounts = 48 x £0.20 = £9.60, Total = £38.90+£9.60=£48.50)

Q1.  I’m not happy about the price increases, is there anything I can do?  If you wish to remain using our (or any other providers’ service) as you currently do, then your only option is to accept the price increases.

Q2.  Can I change to an alternative to cPanel?  Yes you can.  DirectAdmin is a cheaper alternative.  It does not have all the same features as cPanel but is significantly cheaper.  Please contact us for pricing.

Q3.  Any other way I could save money?  Yes, move all of your sites to our shared hosting platform.  You will lose your own VPS, admin abilities, SSH and custom configuration but will not have to pay for cPanel licences.

Q4.  Are these price increases benefitting ValueVPS in any way?  No, the new licencing structure of cPanel creates risk, extra administration, customer unhappiness and uncertainty.